Reviews from our customers
See how we take care of our customers' experience with reliability, top quality and more
This is the third time I’ve engaged the Jet Solar team, and once again they didn’t disappoint.
After realising that a DC-coupled battery wasn’t going to handle the discharge requirements of my system and that an AC-coupled, 3-phase battery was the better option, I was more than happy to go back to Adam to discuss the possibilities. Adam provided a few options, and we ultimately chose a Sigenergy system.
The installation team were excellent. They discussed different installation options with us, provided plenty of input, and worked with us to arrive at the best location, ultimately installing the battery neatly in the garage.
Really happy with the advice, workmanship and support from Adam and the Jet Solar team. Having used them three times now, I wouldn’t hesitate to recommend them.
~ Srini K
I couldn't be happier with my experience using Jet Solar. From the initial planning right through to installation day, Adam, Jason, and the entire team were absolute professionals.
They arrived right on time, communicated clearly throughout the day, and executed a remarkably neat and clean installation. You can tell they take genuine pride in their work.
What really stood out, though, was their customer service. The team went above and beyond while up on the roof, spotting and replacing several tiles that were already cracked and broken from before they even started the job. That kind of care and honesty is hard to find.
If you're looking for a reliable, skilled solar installer that does the job right without cutting corners, I can't recommend the Jet Solar team highly enough!
~ Alex F
Edit 2026-01-09: I have installed SunGrow 30kWh battery with JetSolar now too. They’ve done a great and prompt job. There was just enough follow up for me to know what's going on, when the install will happen, and how it's going to go.
The team performing install was professional and did the job very well. I am happy I chose JetSolar and would again.
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Original review:
Have been working with JetSolar to install a 6.6kWh system (that I bumped up to 7.6kWh system). Had great experience working with Adam to get a quote and determine needs. Had just as great experience with Paul doing the install.
During the quote phase there was follow up and all details were clear. The install itself was on time and professional. I can recommend working with JetSolar again.
~ Jonathan B
We have just had our solar upgraded by Jet Solar. I will be honest and say there were some issues at the start. But that's ok. It was largely beyond their control. What gets them 5 stars is the teams on the ground. Tighe came back on his own to push the job along. Our fusebox is full and not easy to work on. And yet he stayed until the job was done. And then on Friday 18th October, Cyrina and her team won the day. It was pouring, wild weather and thunderstorms. But they pushed on and finished the job off with time left over.
I am so impressed at the teams dedication and loyalty!!! It's this that keeps the 5 star rating. My thanks to Adam Jason and Scott for their time and effort. We will be needing a battery in the new year!! So we will be back.
I highly recommend Jet Solar.
~ James
It was a pleasure to deal with Jet Solar from start to finish. I dealt with Adam who designed our system and helped me apply for the relevant government subsidies/rebates. He explained how the process would work and kept me updated with installation dates etc.
The installation team were very professional and did a great job, making the installation as neat as possible and leaving the site clean and tidy afterwards. Very friendly and explained everything once installed, again a pleasure to deal with.
The electrical inspector signed off the system 1.5 days later and we have been generating lots of our own electricity ever since! We have been completely satisfied from start to finish and would not hesitate to recommend the team at Jet Solar, definitely 5/5 stars.
Cheers,
Joe.
~ 89vantage
Communication post sale and pre instal were excellent. The installation was smooth, very professional and friendly, giving me confidence in the quality of the system and service. The team was great.
Post instal, though, communication has been atrocious! I have left many, many messages, texts, emails about helping me connect the inverter to wifi/app (as I hadn't had wifi yet when the instal occurred and Jason said to call him as he's nearby and he'd come and help me set it up), but no one has ever bothered to return my calls or messages. I'm at my wits end as to how to get my inverter connected to my wifi so I can monitor the solar production.
Follow up note: I did receive a response, and my issue has been sorted! So I've upgraded my rating to 5 stars, as deserved!
~ Aileen
If you choose this company to install your solar system, you won't regret it. They were polite to deal with and their installation work was of the highest standard. They truly deliver. As a retired tradesmen I notice straight away if things are squint or not vertical when they should be. The tradespeople they employ were punctual, smartly dressed in the company uniform and just did their work extremely well. I'm not being paid or receiving anything to leave this feedback. I have no doubt that others in my situation would gladly volunteer similar words. In an industry that has had some shonky players it is really good to find a thoroughly professional outfit and for that reason praise is truly warranted. Below are some photos of Jet Solar's excellent installation at our property.
~ Andrew B
We had a great experience with Jet Solar and would recommend them to anyone thinking of installing solar. We knew nothing about the process and Adam was very thorough in explaining and sending us all the info we needed to decide. He was extremely communicative throughout the entire process. Paul and his team installed our system in just half a day with no problems whatsoever and were very friendly too! We are now up and running with solar energy and the whole process was seamless, which was big relief. Fantastic company to deal with, and I especially appreciated that the people I talked to were the people doing the work - they don't employ contractors to carry out the work. Gives me great peace of mind. Thank you for making this big financial decision an easy and stress-free experience!
~ R. D
Couldn’t recommend these guys highly enough. Not only did they do an amazing job hooking up our 3 solar systems to our Tesla battery they also set it up for blackout ready the same day. Last night our battery did as it was designed stepped in when we seemed to have had a grid outage. On further inspection we found out that our main fuse box had burnt out. I immediately called Jason he was there in 30 min made our property safe, called United and explained and reported the fault. He remained on-site until United energy arrived and assisted with them sourcing the fault. Our Tesla battery for some strange reason shut down completely. When power was restored Jason worked on the battery and got it back up and working. Extremely great full for their help and assistance.
~ KYM S
Choosing Jet Solar to install my solar and battery system was one of the best decisions I've made.
The installation team—led by Matt, alongside Josh, Jono, and Aidan—arrived ahead of schedule and worked efficiently. Matt was exceptionally clear and transparent throughout the process, keeping me informed every step of the way, and they thoroughly cleaned up the entire site before leaving.
The physical installation was completed in just two days, the safety inspection took place on the third day, and my system was fully up and running in three days flat. To top it all off, Adam didn't send through the invoice until he personally checked in to ensure I was completely satisfied with the work. Highly recommended!
~ Roberto E
We just had Jet Solar complete our solar installation at my place and we couldn’t be happier with the end result.
From the beginning A couple of months ago Adam was all over it, giving us straight forward helpful advice and an honest quote, I also wanted to make some changes after the original quote was excepted, Adam advised me on the best direction and was able to organise some upgrades for us all at fair and reasonable prices.
On installation day Cyrina and her team arrived on time and completed the job without any dramas and I am very happy with the standard of workmanship. They also took the extra time to clean up after themselves and Cyrina was very thorough in explaining how the system works and was able to answer all of my questions.
I will definitely be recommending Jet Solar to friends and family in the future.
~ Theo
Jet Solar originally installed our solar panels and did an excellent job, so it made perfect sense to go back to them for our battery quote and installation.
Once again, their work was exceptionally clean and looks fantastic.They worked seamlessly with us as we needed to relocate a power point and move our existing hot water unit before the install, as well as provide shelter from the northern facing sun.
Because we have terrible Wi-Fi connectivity, I provided some Ethernet patch cables and a powered Ethernet switch.
Even though this made the setup a bit more fiddly, Matt and Tadi, our jnstallers on the day, handled it brilliantly.
They did an excellent job, and we couldn't be happier with the result!
~ Rowan
I was recommended to this company by Solar Quotes, very happy with the decision to go with them!
Adam has done a fantastic job of looking after us throughout the entire process, start to end. Very, very attentive and responsive to all the questions I had along the way.
Paul and Jason's team - incredibly friendly and professional. The installation took less than a day and a half, start to finish! It is looking very neat and clean. Even our yard - spick and span, no rubbish in sight after the team packed up and left.
Inspector came over and it was operational by the end of the second day.
100% recommend Jet Solar to anyone looking to get a nice, clean, hassle free installation with great service.
~ Terence D
My Powerwall 3 was installed on 21 January and paired with the Tesla app on my mobile. Almost immediately, it became obvious that there was a problem as the battery was not charging while surplus power was being exported to the grid. I contacted Jet Solar the next day and immediately the team swung into action. I had a call from the team who advised that an update to the battery software was required. This was done there an then and a few minutes later, the battery was being charged.
Since then, I have had a number of follow-up calls to make sure the system was working properly and that I was happy with the response from the company.
It is refreshing to meat an business that actually has Customer Service. Keep up the great work and I would be more than happy to recommend Jet Solar to my friends considering installing solar.
~ Nicholas W
I’m very happy with Solar Jet ! From my first call, Adam made sure my battery was installed on my preferred date despite their busy schedule and offered support after the job was done. Even though we were based on Taylors Hill and the company is in Rowville, they still accommodated us without any hassle. Paul and his team were courteous, respectful and patient in answering all my concerns, even replacing a broken circuit breaker at no cost. I really admire Paul’s honesty, he gave me practical advice that would help me save money instead of trying to upsell. The team also left our garage spotless. I highly recommend Solar Jet and will definitely choose them again for my future energy projects.
~ Maria
Great people and great work.
Found Jet Solar on SolarQuotes, not the cheapest, but I’m more than glad that I have chosen these guys. They are ranked #1 for some good reasons.
Adam was super helpful and patient throughout the whole process, we discussed various options and costs, very knowledgeable and experienced support.
Paul and his team of 3 did the job in one day, quite compact considering the complexity of work, restricted access of main switchboard and also far from the power meter.
Took away all the rubbish and cleaned up well.
Inspector came in 2 days and system went live without any issues.
3 weeks so far and already making a significant difference in power bill!
Very happy customer!
~ Alvin Z
Was a very positive eperience with Jet Solar. Adam was very responsive getting us a quote and booking us for an install. Jason and his team arrived right on schedule on the day and gave me a brief rundown of the work involved before proceeding to do an excellent job installing the panels and microinverters. Jason even proposed a neater panel layout on the roof when they were installing them. They also managed to accomodate my request to wire a network cable from the enphase unit in the garage to a patch panel in our living room with hardly any fuss even though i knew the wiring in the wall was pretty crowded.A roof tile got broken but thankfully we had a replacement lying around. All in all I would highly recommend Jet Solar.
~ Gene B
Working with Adam, Jason and the team has been a fantastic experience. I was a bit sceptical at the beginning since I have heard bad news regarding dodgy and shifty installer, but boy I did not make a mistake by engaging Jet Solar to install the panels in my property. Jet Solar also has arranged the inspector to come in the same day so I can straightaway use the system on day one !, Even my friends were surprised that Jet Solar was able arrange it on the same day. At the end of the day, you get what you pay, yes they are more expensive, but with that you will get a good service and good quality installation, the last thing that you want to get is a shifty installation and a damage system/property.
~ Bartoq R
The Team at Jet Solar were fantastic to deal with from the start of the process dealing with Adam and getting a system priced and designed, to the installation by Paul, Tighe and Gary, we could not have been happier with the experience.
The Team were very polite, friendly, professional, punctual and tidy with the work carried out.
They were happy to answer any questions asked about the installation, and also arranged for connection to the grid with Inspector for approval on the same day.
Everything was cleaned up after installation to the point where I did not have to do anything, and they took away all empty boxes and rubbish.
We would not hesitate in recommending Jet Solar for anyone looking to install a solar system.
~ lorraine c
I wholeheartedly recommend Jet Solar for their professional service and excellent work. Adam is a good bloke, acts very professional despite myself being very casual with communication. He is a firm and fair salesman that probably has nothing but Gantt charts on his mind all day! The entire Jet Solar team has great aptitude in resolving any barriers that pop up, be it PV panel layout, help with disposal or regulations.
The on-site teams from Jet Solar are amazingly quick and focused. They were quite friendly and professional in answering any questions I had. They made sure to consult my preferences whenever it was necessary, for example, battery, conduits, gateway, RJ45 Mech placement. They also have good attention to detail, replacing any broken or cracked tiles with the spares I had laid out. Outstanding!
~ Jason C
I recently had two Tesla Powerwall and an EV charger installed at our new home, and I couldn't be happier with the service provided by Jet Solar. From start to finish the entire experience was outstanding.
From my initial contact with Adam in sales, who helped arrange the quote, to Corey and his installation team, everything was handled professionally and efficiently. Corey and his team did an excellent job with the setup, ensuring a neat , clean and high-quality installation.
I would highly recommend Jet Solar to anyone considering a solar and battery installation. Their customer service, workmanship and attention to detail were exceptional.
~ Suthan T
I was very wary when we decided to install a new solar and battery system during our renovation. I had heard all the horror stories about dodgy installers and poor system designs. After much research I went with Jet Solar based on their excellent customer reviews, competitive pricing and the helpful advice and guidance from Adam when discussing available options. The system is now installed and I couldn’t be happier with the end result. Despite all my concerns about the solar industry, Jet Solar exceeded all my expectations. Scott was great scheduling the install in stages to work in with our builder. Jaxon and the installation team were professional, polite, considerate of all my expectations and thoroughly cleaned up after. On the occasions I dealt with the Jet Solar office staff, they were always great and very helpful. Thank you Jet Solar.
~ Steve M
From the very beginning of our engagement with Jet Solar about installing a battery and a hybrid inverter in addition to our current inverter, our experience has been exceptionally seamless. They have been incredibly helpful and well-informed, offering us the most suitable solutions for our requirements. We would like to extend our thanks to Adam, Scott, Jack & Josh for their quick responses and support during their visits, as well as for answering all our inquiries. In addition to the outstanding service, their professionalism and courtesy are truly praiseworthy. We will definitely recommend Jet Solar for any solar and battery installation projects.
~ Jenifer G
As a Solar Quotes Legendary Rated Installer, contacting Jet Solar for a quote was a no-brainer. A series of discussions with Adam confirmed that Jet Solar is a company of knowledgeable and experienced designers and installers. We didn’t need to wait long before Gordo and his friendly team were on the job. Our system was installed in less than a day and Gordo was a whizz at showing us the workings of the inverter and the app. The inspection was the next morning and then everything was up and running! A couple of follow-up issues were promptly and satisfactorily resolved. We have no hesitation in recommending Jet Solar for a friendly and professional job.
~ Julie H
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