Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

It was a pleasure to deal with Jet Solar from start to finish. I dealt with Adam who designed our system and helped me apply for the relevant government subsidies/rebates. He explained how the process would work and kept me updated with installation dates etc. The installation team were very professional and did a great job, making the installation as neat as possible and leaving the site clean and tidy afterwards. Very friendly and explained everything once installed, again a pleasure to deal with. The electrical inspector signed off the system 1.5 days later and we have been generating lots of our own electricity ever since! We have been completely satisfied from start to finish and would not hesitate to recommend the team at Jet Solar, definitely 5/5 stars. Cheers, Joe. ~ 89vantage

We had a great experience with Jet Solar and would recommend them to anyone thinking of installing solar. We knew nothing about the process and Adam was very thorough in explaining and sending us all the info we needed to decide. He was extremely communicative throughout the entire process. Paul and his team installed our system in just half a day with no problems whatsoever and were very friendly too! We are now up and running with solar energy and the whole process was seamless, which was big relief. Fantastic company to deal with, and I especially appreciated that the people I talked to were the people doing the work - they don't employ contractors to carry out the work. Gives me great peace of mind. Thank you for making this big financial decision an easy and stress-free experience! ~ R. D

If you choose this company to install your solar system, you won't regret it. They were polite to deal with and their installation work was of the highest standard. They truly deliver. As a retired tradesmen I notice straight away if things are squint or not vertical when they should be. The tradespeople they employ were punctual, smartly dressed in the company uniform and just did their work extremely well. I'm not being paid or receiving anything to leave this feedback. I have no doubt that others in my situation would gladly volunteer similar words. In an industry that has had some shonky players it is really good to find a thoroughly professional outfit and for that reason praise is truly warranted. Below are some photos of Jet Solar's excellent installation at our property. ~ Andrew B

Communication post sale and pre instal were excellent. The installation was smooth, very professional and friendly, giving me confidence in the quality of the system and service. The team was great. Post instal, though, communication has been atrocious! I have left many, many messages, texts, emails about helping me connect the inverter to wifi/app (as I hadn't had wifi yet when the instal occurred and Jason said to call him as he's nearby and he'd come and help me set it up), but no one has ever bothered to return my calls or messages. I'm at my wits end as to how to get my inverter connected to my wifi so I can monitor the solar production. Follow up note: I did receive a response, and my issue has been sorted! So I've upgraded my rating to 5 stars, as deserved! ~ Aileen

Couldn’t recommend these guys highly enough. Not only did they do an amazing job hooking up our 3 solar systems to our Tesla battery they also set it up for blackout ready the same day. Last night our battery did as it was designed stepped in when we seemed to have had a grid outage. On further inspection we found out that our main fuse box had burnt out. I immediately called Jason he was there in 30 min made our property safe, called United and explained and reported the fault. He remained on-site until United energy arrived and assisted with them sourcing the fault. Our Tesla battery for some strange reason shut down completely. When power was restored Jason worked on the battery and got it back up and working. Extremely great full for their help and assistance. ~ KYM S

We have just had our solar upgraded by Jet Solar. I will be honest and say there were some issues at the start. But that's ok. It was largely beyond their control. What gets them 5 stars is the teams on the ground. Tighe came back on his own to push the job along. Our fusebox is full and not easy to work on. And yet he stayed until the job was done. And then on Friday 18th October, Cyrina and her team won the day. It was pouring, wild weather and thunderstorms. But they pushed on and finished the job off with time left over. I am so impressed at the teams dedication and loyalty!!! It's this that keeps the 5 star rating. My thanks to Adam Jason and Scott for their time and effort. We will be needing a battery in the new year!! So we will be back. I highly recommend Jet Solar. ~ James

Working with Adam, Jason and the team has been a fantastic experience. I was a bit sceptical at the beginning since I have heard bad news regarding dodgy and shifty installer, but boy I did not make a mistake by engaging Jet Solar to install the panels in my property. Jet Solar also has arranged the inspector to come in the same day so I can straightaway use the system on day one !, Even my friends were surprised that Jet Solar was able arrange it on the same day. At the end of the day, you get what you pay, yes they are more expensive, but with that you will get a good service and good quality installation, the last thing that you want to get is a shifty installation and a damage system/property. ~ Bartoq R

The team at Jet Solar were professional, knowledgeable and great to deal with at every step in our solar system acquirement process. From initial discussion and resultant quotation from Adam, application for rebates and grants was seamless and were fully satisfied with proposed system, products and pricing provided by Adam accompanied by detailed proposal quotation documentation. Cyrina and the insallation team were punctual, and delivered a high quality design, clean installation and were a pleasure to deal with. Post installation an issue was promptly dealt with and professional managed and resolved by Adam. Planning on adding a battery later this year and will definitely be using Jet Solar based on our experience with Jet Solar. ~ Noel D

I was recommended to this company by Solar Quotes, very happy with the decision to go with them! Adam has done a fantastic job of looking after us throughout the entire process, start to end. Very, very attentive and responsive to all the questions I had along the way. Paul and Jason's team - incredibly friendly and professional. The installation took less than a day and a half, start to finish! It is looking very neat and clean. Even our yard - spick and span, no rubbish in sight after the team packed up and left. Inspector came over and it was operational by the end of the second day. 100% recommend Jet Solar to anyone looking to get a nice, clean, hassle free installation with great service. ~ Terence D

The Team at Jet Solar were fantastic to deal with from the start of the process dealing with Adam and getting a system priced and designed, to the installation by Paul, Tighe and Gary, we could not have been happier with the experience. The Team were very polite, friendly, professional, punctual and tidy with the work carried out. They were happy to answer any questions asked about the installation, and also arranged for connection to the grid with Inspector for approval on the same day. Everything was cleaned up after installation to the point where I did not have to do anything, and they took away all empty boxes and rubbish. We would not hesitate in recommending Jet Solar for anyone looking to install a solar system. ~ lorraine c

I wholeheartedly recommend Jet Solar for their professional service and excellent work. Adam is a good bloke, acts very professional despite myself being very casual with communication. He is a firm and fair salesman that probably has nothing but Gantt charts on his mind all day! The entire Jet Solar team has great aptitude in resolving any barriers that pop up, be it PV panel layout, help with disposal or regulations. The on-site teams from Jet Solar are amazingly quick and focused. They were quite friendly and professional in answering any questions I had. They made sure to consult my preferences whenever it was necessary, for example, battery, conduits, gateway, RJ45 Mech placement. They also have good attention to detail, replacing any broken or cracked tiles with the spares I had laid out. Outstanding! ~ Jason C

Great people and great work. Found Jet Solar on SolarQuotes, not the cheapest, but I’m more than glad that I have chosen these guys. They are ranked #1 for some good reasons. Adam was super helpful and patient throughout the whole process, we discussed various options and costs, very knowledgeable and experienced support. Paul and his team of 3 did the job in one day, quite compact considering the complexity of work, restricted access of main switchboard and also far from the power meter. Took away all the rubbish and cleaned up well. Inspector came in 2 days and system went live without any issues. 3 weeks so far and already making a significant difference in power bill! Very happy customer! ~ Alvin Z

Was a very positive eperience with Jet Solar. Adam was very responsive getting us a quote and booking us for an install. Jason and his team arrived right on schedule on the day and gave me a brief rundown of the work involved before proceeding to do an excellent job installing the panels and microinverters. Jason even proposed a neater panel layout on the roof when they were installing them. They also managed to accomodate my request to wire a network cable from the enphase unit in the garage to a patch panel in our living room with hardly any fuss even though i knew the wiring in the wall was pretty crowded.A roof tile got broken but thankfully we had a replacement lying around. All in all I would highly recommend Jet Solar. ~ Gene B

Thank you jet solar for such a great job!. Thank you adam for being extremely patient in answering all my questions!. Michael and his team worked extremely hard on the day to install the system even though there were some mistake made. But they made sure it was fixed and everything was up and running!. I highly recommend this company not because it can do a great job on the installation, but how great they are with customer services. They are definitely not a company who doesnt care about its customer and very fast to help to resolve issues and mistakes!. I will definitely contact them for potential battery installation in the future 👍👍 Great work jet solar team. ~ Be N

An amazing company - great service, great quality, great work. On initial contact, Adam took the time to answer questions, he provided multiple quotes for different inverters / panels and explained everything in detail. By the end of the conversation, my response was ‘where do I sign?’ On install day, Paul and the team arrived as arranged and walked us through the process. On completion, he stepped us through the system, how it worked, helped us install the app and showed us how to use it. The team are so professional and friendly. They left the property clean and tidy as well. I have dealt with many trades over the years - this team I have to say is one of the best. ~ Vyna N

For the quoting process I was assisted by Adam who made clear everything that needed to happen. He was very helpful and not pushy as a salesperson. When time came for installation, Scott managed the install professionally in a timely manner. To top it off, they arranged the inspector to come the following day so solar was producing within 24 hours of the panels being installed. All in all it was a case of under promise, over deliver. They highlighted the worst case scenarios (installation not being until January and then perhaps needing an additional day to continue installation once it was started), but then showed themselves to be very efficient and capable. ~ Reuben W

Jet Solar installed our rooftop panels 4 years ago and we were extremely happy with the process and outcome. Now we have taken the plunge to install a backup battery. Again we have had excellent advice and total understanding of our requirement, being on a very tight property footprint. We have had a Tesla Powerwall 2 installed and it's fantastic - the absolute correct choice for our situation. The price was great, we had the battery operational within a week and the installation team were truly professional and organised the inspection sign off within 24 hours. Couldn't be happier with the whole experience. By the way we haven't used any grid power since the battery was turned on. ~ John I

Adam was quick to give me a quote, he was polite and knowledgeable in suggesting the most suitable system for my roof due to orientation and shading issues. I don't find him pushy at all, very comfortable dealing with him. Adam gave me two weeks notice prior to installation. On installation day, the team led by Paul Gordon turned up on time. Paul and Jason discussed with us the tricky installation issues and came out with great solutions. The team of boys were respectful, polite and cleaned up after the installation. Paul patiently showed me how to use the system and the apps. The inspector came out certifying the work after installation on the same day means that I could have my solar panels up and running the same day. Overall I am very happy with the whole process, from sales to installation and courtesy call after installation. Well done JetSolar! ~ Chai L

I got three quotations and prices varied by $5,000 from the cheapest to the most expensive. The Jet Solar quotation was somewhere in the middle, it was well presented and Adam was very helpful. He discussed the various options and made suggestions to get the optimum panel arrangement on my tricky house roof shape. I researched the company, the inverter and roof panel brands and found them to be well supported products with good reviews. So Jet Solar was my choice. Scott and his team turned up promptly on the scheduled day and had efficiently installed everything by 2:30 p.m. with no problems. He explained the working of the system and helped me install the app on my phone to enable me to monitor the system output. The inspector came two days later and the system was up and working. I am very pleased with my solar system and can thoroughly recommend Jet Solar. ~ Richard C

I thoroughly recommend Jet Solar. From my initial contact with Adam who provided details of our proposed system and a very competitive quote, to completion of the installation, everything has been perfect. Adam was always on hand with information, advice or explanation as required (and very cheerful). Prior to installation I was informed of the time and what crew would be arriving. Paul, Tyson and Jacko arrived promptly and I must say it is decades since I have had such a competent and respectful group of tradesman on my property. I was fully informed how the system would operate and connected up to the app via wi-fi. Thanks Jet Solar - you deserve 6 stars ~ Carol B

Fantastic experience. Adam was extremely helpful and profession from day one. Provided me with the right advice and did not up sell me in anyway. I wanted more panels and he explained to me why it would be a waste of money right now due to shading of my property. Was very patient and answered all of my questions promptly. On day of installation they showed up on the day and on the time they said that would. Jason was fantastic with running me through the process and provided me options on the day also. Install went smoothly and done very quickly. Have recommended them to a couple of my friends and would not hesitate to do so again if the opportunity came up. ~ Eddy E

I had an amazing experience with their solar installation service! Cyrina and her team, along with Adam's assistance in providing a clear and competitive quote, were absolutely fantastic. They were professional, efficient, and highly knowledgeable about the entire process. From Adam's helpful advice during the initial consultation to the final installation, everything was handled with great care and attention to detail. The team made sure all my questions were answered, and they provided top-notch service throughout. I couldn’t be happier with the results and highly recommend Cyrina, Adam, and the whole crew for anyone looking to install solar panels! ~ Brad J

We recently had a 8kw system installed in February. Excellent service from beginning to end. Adam was our first point of contact, guiding us through our options. He was very honest and practical about what could and couldn't be achieved with consideration to the roof positioning. Install day the team (in house) arrived on time and Paul provided constant communication and updates regarding the install process. Inspector arrived the next day and our system was up and running 24 hours after install. Everything was done to high standards and we are very happy with the results (no sign of any wiring!). Thanks to the Jet solar team for making this such a flawless experience. ~ Polly K

The initial quoting process with Adam was straight forward. After listening to my needs the best options and configurations were discussed and agreed upon. Jason arrived on install day and was very pleasant to deal with. He explained everything to do with the install in detail. His crew were meticulous in their work and I was very impressed. Jason took the extra time to put the inverter in the location that I wanted and he even went to the extra effort of concealing all the cables/ conduit internally to the inverter. Very clean install! The Electrical inspector arrived same day and he said Jason at Jet Solar always does great installs and he also said I picked the right guy for solar install, that is reassuring. Don’t risk a big company that use sub-contractors, use Jet Solar where you know the owner of the business oversees the install himself. Thanks guys. ~ Mark K

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